Our Terms & Conditions

By using QL Drain Cleaning & Plumbing LLC's messaging and communication system, you agree to the Terms & Conditions outlined below. Please read them carefully before opting into or using our services.

1. Interpretation and Definitions

Company refers to the business whose service you are opting into.
Service refers to the website, SMS messaging system, and any related communication provided.
Device means any device that can access the Service.
You means the individual accessing or using the Service.
Third-Party Social Media Services refers to any service or content made available through external platforms.

2. Messaging

By opting into QL Drain Cleaning & Plumbing LLC messaging system, you will receive updates related to your services, appointments, quotes, job reminders, follow ups, and important account notices. Messages may include confirmations, scheduling updates, service recommendations, promotions, and customer support communication relevant to the services you requested.
Message frequency varies based on activity and ongoing service needs. Standard message and data rates may apply.

You may cancel SMS notifications at any time by replying STOP to the shortcode. A confirmation message will follow. After unsubscribing, you will no longer receive SMS messages. To rejoin, you must opt-in again.

For help, reply HELP or contact us directly.

Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply. Contact your wireless provider for questions related to your text or data plan.

For privacy concerns, please refer to our Privacy Policy.

3. Acknowledgment

By accessing our Service, you agree to comply with these Terms and Conditions and all applicable laws. If you do not agree, you may not access our Service.
You must be at least 18 years old to use or submit information to this Service.

4. Collection of Data

We collect personal information that you voluntarily provide when opting in, requesting service, or communicating with us. This may include name, contact details, job details, and any information necessary to deliver our services.

5. Use of Data

Your data is used for:
• Scheduling and delivering service requests
• Sending you updates and reminders
• Customer support
• Compliance with A2P 10DLC SMS regulations
• Internal record keeping

We do not sell or rent your data to third parties. Data is only used for the purpose for which it was collected, in accordance with applicable privacy laws.

6. Opt-In Communication Consent

We will only contact you for services or updates you have opted into.
By opting in, you consent to receive SMS, email, or call communications related to your service.
You may withdraw your consent at any time by replying STOP or contacting us.

7. Compliance With A2P 10DLC

All messaging practices follow A2P 10DLC regulations.
We ensure accurate registration, proper message content, and communication only with users who have provided express consent.

8. Links to Third-Party Websites

Our Service may contain links to third-party websites.
We are not responsible for the content, policies, or practices of any third-party website or service.
You acknowledge any use of third-party links is at your own risk.

9. Termination

We may suspend or terminate access to the Service at any time without notice for violations of these Terms.
If terminated, your rights to use the Service will stop immediately.

10. Limitation of Liability

To the maximum extent permitted by law, the Company is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
Liability will not exceed the total amount paid by you for the Service.

11. “AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided without warranties of any kind.
We do not guarantee uninterrupted, secure, or error-free operation.
Use of the Service is at your own risk.

12. Security

We implement technical and organizational measures to protect your personal information from unauthorized access, alteration, or misuse.

13. Governing Law

These Terms are governed by the laws of the country or state where the Company operates or where you reside, unless otherwise required by law.

14. Disputes Resolution

If you have any concerns or disputes, we encourage you to contact us first so we can resolve the issue informally.

15. Severability and Waiver

If any provision of these Terms is found invalid, the remaining terms will remain in full effect.
Failure to enforce a provision does not constitute a waiver of that right.

16. Changes to Terms

We may update these Terms and Conditions at any time.
Updates will be posted on our website or delivered through our communication channels.
Continued use of the Service means acceptance of the updated Terms.

17. Contact Us

If you have any questions about these Terms and Conditions, you may contact us at:
[email protected]